Question 1

What is a Koi Jump Guard?

Accepted Answer

A stainless steel post and toughened glass barrier system designed to help reduce the risk of koi jumping out of your pond, while maintaining a clear view.

Question 2

Do jump guards stop herons?

Accepted Answer

Glass panels may make access from the pond edge harder for herons, but cannot guarantee that birds will not reach fish. Results depend on height, water level, gaps and layout.

Question 3

How high should the glass panels be?

Accepted Answer

Our standard post height is 265mm above the coping stone. Standard glass height is approximately 245mm. This is a low-profile pond-edge guard, not a guarantee against every jump. Heights above 350mm need bespoke review.

Question 4

How far apart should the posts be?

Accepted Answer

The recommended spacing is 1500mm centre to centre. You can go up to 1700mm if needed (for example to clear a pond window). For anything over 1700mm, contact us to discuss before ordering. The Pond Guard Designer defaults to 1500mm and calculates optimal spacing automatically.

Question 5

Will a glass guard affect pond filtration?

Accepted Answer

No. The glass panels sit approximately 25mm above the coping stone, allowing water and air to circulate freely. The barrier does not interfere with skimmers, returns, or surface agitation.

Question 6

Can jump guards be installed on existing ponds?

Accepted Answer

Yes. The system is designed to retrofit onto existing pond coping stones or surrounding hardscape. No modifications to the pond structure are needed — posts are surface-mounted with masonry fixings.

Question 7

What glass thickness should I choose?

Accepted Answer

We offer 10mm and 12mm toughened safety glass. Suitability depends on the individual panel and installation. For spans above 2200mm consider 12mm glass; Andy must verify compatible rubber inserts for the chosen clamps.

Question 8

How do I measure for glass panels?

Accepted Answer

Measure inside of post to inside of post. The clamp type determines the deduction: 42mm for Standard D clamps, 72mm for Sleeve Fit clamps.

Question 9

Is a Jump Guard™ child-safety fencing?

Accepted Answer

No. Pond-edge jump guards are not child-safety fencing or safety balustrades and must not be used as fall protection.

Question 10

Do you deliver across the UK?

Accepted Answer

Yes, we deliver nationwide. Delivery costs depend on order size and whether glass panels are included.

Question 11

Can I install the system myself?

Accepted Answer

Yes — our systems are designed for straightforward DIY installation. See our Installation Guide for step-by-step instructions.

Question 12

What's the difference between Standard D and Sleeve Fit clamps?

Accepted Answer

Standard D Clamp Posts use fixed clamps and suit straight runs and right-angle corners. Sleeve Fit Posts use adjustable sleeves for angled layouts. EdgeMount Base Fix and CentreFix are separate low-profile products; see the Shop for their specifications.

Frequently Asked Questions