Privacy Policy

This privacy policy explains how Koi Jump Guard collects, uses, and protects your personal information.

Information We Collect

We collect information you provide when using our Pond Guard Designer, submitting quotes, or placing orders — including your name, email, phone number, and delivery address.

How We Use Your Information

We use your information to process orders, provide customer support, and improve our products and services.

Cookies

We use three categories of cookies:

• Strictly necessary — keep the basket, checkout and your cookie choice working. These are always active.
• Analytics — Google Analytics 4, which tells us anonymously which pages and links people use. Set only with your consent.
• Marketing — the Meta Pixel, which measures how our Facebook and Instagram ads perform. Set only with your consent.

Analytics and marketing cookies are not set until you accept them. You can change or withdraw your choice at any time using the Cookie settings link in the footer. We never send your name, email address, phone number, address, message content or pond measurements to Google or Meta.

Contact

For questions about this policy, email us at andyyounan@msn.com or call 07782 172 666.